Thank you for shopping at The Perfecno!

Order Processing Time: Orders are typically processed within 1-2 (Mon To Fri) business days. Please note that orders placed on weekends will be processed on the next business day.

Order Cut Off Time:  2:00 PM (GMT) Greenwich Mean Time (London).

Order Transit Time: Once your order has been processed, please allow 3-5 (Mon To Fri) business days for delivery within the UK. Delivery times may vary depending on your location. 

Shipping Cost: Free delivery over £40.00. The Standard delivery under £40.00 order is £3.95. Next Day Shipping at £5.15

Taxes: We do no longer gather any taxes.

Shipping Restrictions: We only ship to addresses within the United Kingdom at this time.

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking details, so you can track your package’s journey.

Shipping Carriers: We work with reliable shipping carriers to ensure your order reaches you safely and efficiently.

Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team at customerservice@theperfecno.com for assistance.

International Shipping: We regret to inform you that we do not currently offer international shipping.

Contact Us: If you have any questions about our shipping policy or need further assistance, please don’t hesitate to contact us at customerservice@theperfecno.com. Our customer support team is ready to help!